Ques 1: How to Search an Old Job? / How to Search a Job?

From the top options bar, Go to ‘Search Job’

Users can search for a job with any of the information:

• JobPart ID

• Customer Name

• Customer Phone Number

• Pickup Postcode

• Pickup Address

• Dropoff Postcode

• Dropoff Address

• Booking Date ( From & To)

Ques 2: How to Edit a Job?

From the dispatch screen, Right click on the job needed to edit. A pop-up will appear like the one below,

1. Now Click on ‘Edit Job’.

2. The system will take on the Booking screen, and can now change any of the information as required.

3. Click on ‘ Save’ or Press F2.

Ques 3: How to Book Return Journey?

Way 1:

While saving a job, a confirmation screen appears.

1. Click on “Return Booking’

2. Automatically previous ‘Dropoff Address” will become the “Pickup Address”
   & previous ‘Pickup Address” will become the “Dropoff Address”.

3. Now Click on ‘Save’ or press F2.

Way 2:

From the dispatch screen, Right click on the job needed to set return journey again. A pop-up will appear like the one below,

1. Now click on ‘ Book Return’

2. Click on ‘Save’ or press F2.

Ques 4: How to Set Lost Found Properties.

From the Admin Module,

1. **Accessing to the ‘System’**:

- From the side menu, click on "System".

- Next, select "Lost Found Properties".

2. **Entry a Property**:

- Click on "NEW" located at the top left corner.

3. **Inputting all necessary Details**:

4. **Saving the Entry Data**:

- To save the entry, select "Save" or "Save and Close" at the top left corner.

Ques 5: How to Add Booker?

From the Admin Module,

1. **Accessing to the ‘Booker’**:

- Click "Fleet, Booker & Account" from the side menu.

- Next, select "Booker".

2. **Set a New Booker**:

- Click on "NEW" located at the top left corner.

3. **Inputting all Necessary Details**:

• Set Booker's Name, Address, City, Postcode, Phone Number & Email.

4. **Booker Commission**:

• Click on “Commission” located in the upper half of the current window. Here, a user can either grant or deny particular rights.

• A user can set a ‘Fixed Commission’ or ‘Variable Commission (%)’ for cash or card payments.

5. **”Booker SMS , Email & Price”**:

• Click “Booker SMS, Email & Price” in the upper half of the current window. Here, a user can either grant or deny particular options.

6. **Saving the Booker Data**:

- Select "Save" or "Save and Close" at the top left corner to save the Booker data.

Ques 6: How to Set Vehicle Types?

From the Admin Module,

1. **Accessing to the ‘Vehicle’**:

- From the side menu, click on "Vehicle".

- Next, select "Vehicle Types".

2. **Entry a New Type Vehicle**:

- Click on "NEW" located at the top left corner.

3. **Inputting all necessary Details**:

• Set the vehicle type name, Number of passengers, luggage & handbags.

• Set a fixed price neither % price for the vehicle.

4. **Saving the Booker Data**:

- Select "Save" or "Save and Close" at the top left corner to save the Booker data.

Ques 7: Arrived & Finish Button Activation Ratio Changes.

When a driver enters 1600 meters radius of the pickup address and dropoff address the “Arrived” and “Finish” buttons will activated by the software default system. A user can change the radius according to their requirement. Users need to follow the below procedure,

From the Admin Module,

1. **Accessing to the ‘System’**:

- From the side menu, click on "Configuration".

- Next, select "Arrived Btn Activation Radius" or "Finish Btn Activation Radius" to change the radius.

2. **Change of area Radius**:

• Select the "Arrived Btn Activation Radius" option from the option bar.

• Click on the ‘Driver’s App’ option.

• Now User can set the new radius for both arrive and finish Btn.

4. **Saving the changes**:

- Select "Save" or "Save and Close" at the top left corner to save the changes.

Ques 8: How to Change Default Address Search Option?

The software can do search operations in 3 ways.

• Search Locally

• Search Nationally

• Search Using Google ( Which is paid)

By default the search operation is set to Locally, so the user can change the method. Users need to follow the below procedure,

From the Admin Module,

1. **Accessing the ‘Configuration’**:

- From the side menu, click on "System".

- Now, click on ‘Configuration’

- Click on “Edit” from the top left corner.

2. **Change of Default Address Search**:

• Select the “Booking & Dispatch" option from the option bar.

• Select the any of operation methods from Local, National, or Google.

3. **Saving the changes**:

- Select "Save" or "Save and Close" at the top left corner to save the changes.

Ques 9: How to Change Job Return Time?

After dispatching a job from the back office, a notification goes on the driver’s app screen for 60 seconds.

A driver can Accept or Reject the job within the time period. A user can change the time period as per company requirements. Users need to follow the below procedure,

From the Admin Module,

1. **Accessing the ‘Configuration’**:

- From the side menu, click on "System".

- Now, click on ‘Configuration’

- Click on “Edit” from the top left corner.

2. **Change of Job Return Time**:

• Select the “Driver’s App" option from the option bar.

• Change The ‘Job Return Time’(in min).

3. **Saving the changes**:

- Select "Save" or "Save and Close" at the top left corner to save the changes.

Ques 10: How to Add a Zone?

A user can add or edit a zone as the company need. Users need to follow the below procedure,

From the Admin Module,

1. **Accessing the ‘Zone’**:

- From the side menu, click on "Zone".

- Now, click on ‘Zones’

- To add a new zone, click on “New” from the top left corner.

2. **Adding a Zone**:

• Set a new zone name.

• Set the Area, Region, Latitude, and Longitude.

• Add Pickup or dropoff Charge if needed.

3. **Saving the changes**:

- Select "Save" or "Save and Close" at the top left corner to save the changes.

Ques 11: How do Add Pickup and Dropoff Parking Charges of a Zone?

A user can add or edit pickup and dropoff charge as the company need. Users need to follow the below procedure,

From the Admin Module,

1. **Accessing the ‘Zone’**:

- From the side menu, click on "Zone".

- Now, click on ‘Zones’. Now select the zone.

- To add or edit the parking charge, click on “Edit” from the top left corner.

2. **Adding Charges**:

• Set the Charges.

3. **Saving the changes**:

- Select "Save" or "Save and Close" at the top left corner to save the changes.

Ques 12: How to Make Driver’s Invoices?

A user can make a driver’s invoice as the company need. Users need to follow the below procedure,

From the Admin Module,

1. **Accessing the ‘Billing’**:

- From the side menu, click on "Billing".

- Now, click on ‘Driver Invoices’.

- Now select the time period which is on the left side of the screen.