Ques 131: How opoerator can make earning summary of a driver?

To make earning summary of driver click on ‘Reports’





Ques 132: How to generate sales report?

To generate sales report click on ‘Reports’



Ques 133: How operator can edit or add new report templates?

Operator can edit the template or a new template can be added. To add a new template or edit previous template click on ‘Reports’.

*If you want to edit template click on ‘Edit’ at the top left hand corner .

Edit template and save.



Ques 134: What is Ledger?

A ledger, also called a general ledger, is a record of a business’s financial transactions. It summarises all the revenue and expenses of the business, plus the debts owed and assets owned.



Ques 135: How we can do ledger account of driver?

For driver ledger account click on ‘Book Keeping’

Then click on ‘Ledger Accounts’ and select the driver. It will show the details.



Ques 136: What is debit in ledger accounts?

Debit is the amount which is due from the driver. After generating invoioce it will be calculated automatically.



Ques 137: What is credit in ledger accounts?

Credit is the amount which is due from the operator for driver. After generating invoice it will be calculated automatically.



Ques 138: How operator can send marketing email?

To send marketing email click on ‘Marketing’

Then click on ‘SMS/Email Marketing’ and select email addresses where you want to send email for marketing. You can filter with minimum spend, maximum spend, No of journeys etc.

Write email subject and email and then send it.



Ques 139: How operator can send marketing SMS?

To send marketing SMS click on ‘Marketing’

Then click on ‘SMS/Email Marketing’ and select contact numbers where you want to send SMS for marketing. You can filter with minimum spend, maximum spend, No of journeys etc.

Write SMS subject and details and then send it.



Ques 140: What operator can see in Audit trail on admin?

In audit trail operator can see all updates of task. Who updated, what was updated, date time, notes etc. To check audit trail click on ‘Audit Trail’ and then ‘Audit Trails’





Ques 141: What is zone?

Zone is the geographical boundary of a nation. It can be a postcode or area name. With the postcode or area name it can be identified.



Ques 142: How operator can add base zone?

To add base zone click on ‘Zone’ and then ‘Zones’

AT the top left hand corner click on ‘New’

Enter zone name, zone type, lead time, pick up charge, drop off charge and save.



Ques 143: How to check zone with map?

To check zone with map click on ‘Zone’ and then ‘Map Studio’



Ques 144: How operator can add website in the system?

To add website in the system click on ‘Website/App’ and then again on ‘Website/App’

At the top left hand corner click on ‘New’

Enter the details and save.



Ques 145: How to set website\app settings?

To set website/app settings click on ‘Website\App’ and then ‘Website/App Settings’

At the top left hand corner click ‘New’ if you want to set new website settings. Click on ‘Edit’ if you want to edit the website settings.

Enter details and save.



Ques 146: How operator can add exchange rate?

Exchange rate is for other country users. When anyone will book journey from different country they will see the fare with exchange rate. To add exchange rate click on ‘Website/App’ and then ‘Exchange Rate’

At the top left hand corner click on ‘New’

Enter the details and save.



Ques 147: What is booker vehicle map?

Booker vehicle map is the way to match vehicles with partner vehicle. You can match the similar vehicle in the system.





Ques 148: How operator can match with partner vehicle type?

To match with partner vehicle type click on ‘Vehicle’ from admin.

Then click on ‘Booker vehicle Map’

At the top left hand corner click on new. Enter the details and save.





Ques 149: How operator can make bidding group for drivers?

To make bidding group click on ‘Driver’

Click on ‘Bidding Group’ and then at the top left hand corner click on ‘New’

Enter the group name, select the drivers and save.





Ques 150: How operators can add account booker?

To add account booker click on ‘Fleet, Booker & Account’ and then ‘Accounts’

At the top left hand corner click on ‘New’

Enter the details and save.



Ques 151: How operator can add booker user?

Booker user is for account customer. These customers can use this booker user while placing a booking on website. To add a booker user click on ‘Fleet, Booker & Account’

Then click on ‘Booker User’ and at the top left hand corner ‘New’

Enter the details and save.



Ques 152: What is security user?

Security user is for office stuffs. Staff can use these users to log into the system. It can be named by the users name and there will be password for every users.





Ques 153: How operator can add security user ?

To add security user click on ‘User’ and then ‘Security Users’

At the top left hand corner click on ‘New’

Enter details and save.





Ques 154: What is pre defined SMS?

These predefined SMS blocks serve various purposes, such as providing consistent greetings, introductions, signatures, disclaimers, or responses to frequently asked questions.



Ques 155: How operator can add pre defined SMS?

To add predefined SMS click on ‘System’ from admin.

Then click on ‘Pre Defined SMS’ and at the top left hand corner click on ‘New’

Enter the SMS and save.





Ques 156: What is predefined message?

These predefined message blocks serve various purposes, such as providing consistent greetings, introductions, signatures, disclaimers, or responses to frequently asked questions.





Ques 157: How operator can add predefined messages?

To add predefined messages click on ‘System’ and then click on ‘Pre defined message’

At the top left hand corner click on ‘New’

Enter message text, message shortcut and save.





Ques 158: What is lost found properties?

Lost found properties are the things which passengers left in the car during the journey. Operators need to keep record for all those things. There’s an option in admin for lost found properties to keep record.





Ques 159: Where operator can add lost found properties?

To add lost found properties click on ‘System’ and then ‘Lost Found properties’

At the top left hand corner click on ‘New’

Enter the details and save.





Ques 160: What is cust complaint?

Cust complaint is the complaints which operators received from the passengers or customers. On admin there’s an option to add cust complaint and to keep record for every step.





Ques 161: Where operator can add cust complaint?

To add cust complaint click on ‘System’ and then ‘Cust Complaint’

At the top left hand corner click on ‘New’

Enter details and save.



Ques 162: Where operator can add accidents?

To add accidents record of any company car click on ‘System’ and then ‘Accidents’

At the top left hand corner click on ‘New’

Enter details and save.





Ques 163: What is SMTP accounts?

A simple mail transfer protocol (SMTP) server is a communication protocol that enables you to send and receive emails. Without an SMTP server, you can't send your email to recipients. The server also examines if an active email account is transmitting the outbound message.





Ques 164: Where operator can add SMTP account?

To add SMTP account click on ‘System’ and then ‘SMTP Accounts’

At the top left hand corner click on ‘New’

Enter details and save.